Overview
When you purchase one of our Website Subscription Packages, we can provide you with a custom website address, a subdomain, e.g. yourwebsite.ldn.uk. This subdomain is part of our main website domain name, LDN.UK, and is only included in your Website Subscription Package for the duration of the subscription i.e. whilst we host, manage, and provide the website.
In the Domain Name System (DNS) hierarchy, a subdomain is a domain name that is a part of another (main) domain name. It can be created from any domain name, and the distinctive part comes before the main domain name.
E.g. shop.example.com is a subdomain of the main domain name example.com - but, example.com/shop is not a subdomain of example.com
No - you’re not buying a subdomain, and we are not selling one to you – we’re only letting you use a subdomain whilst you’re a paying subscriber to a Website Subscription Package.
No - we do not sell our subdomains, so you can't own them. There are other subdomains available elsewhere on the internet that can be owned, but we cannot provide this service.
No - you can’t transfer, sell, or move the subdomain elsewhere. We cannot assign a subdomain to a customer as a standalone offering - we only provide use of one as an optional feature of our Website Subscription Packages.
No - you will not get access to the DNS settings or any technical controls – we handle all of that as part of Website Subscription Packages.
If your Website Subscription Package with us ends, your subdomain will stop working, and may even be reassigned to another customer.
Please take this into consideration as part of your marketing strategy going forward, and general future business plans.
No - you can only use a subdomain name closely matching your business/trading name, and only if it's in compliance with our Subdomain policy. For example, we wouldn't assign "plumber.ldn.uk" to anyone as it's too generic.
- If you promote your website with the subdomain we provide you, and if you later cancel your subscription with us, it would require updating your marketing materials, as the website and subdomain would no longer exist, or if reassigned, then it could be used by another business. (This also holds true with any domain name that isn't renewed and cancelled).
- If you later want to use a different website design service provider, you would be unable to use the subdomain we provided as part of your subscription with us with the new provider. You can’t subscribe to a Website Subscription Package just for getting use of a subdomain, which you then try to use with another website provider.
We want to be as transparent as possible about using a subdomain from us.
We will, of course, be more than willing to support small businesses who may need a little extra help. For example, if a business can’t renew a Website Subscription Package for a short while due to cashflow issues, and kindly requests us to keep their subdomain assigned and website up and running, we may help, at our sole discretion.
We generally follow rules set by the .uk domain registry, Nominet.
If you ever have questions, please feel free to ask – we’re happy to help.